Privacy Policy

This Privacy Policy describes how Softmuvi (“we”, “our”, “us”) collects, uses, and protects your information when you visit and use our website https://softmuvi.com (“Platform”), including any related services, digital products, and content.

By accessing or using our Platform, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Name
  • Email address
  • Payment details (processed via third-party payment gateways)
  • Any information you provide voluntarily (e.g., forms, support queries)

b) Non-Personal Information

  • Browser type
  • IP address
  • Device information
  • Pages visited and interaction data

c) Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve user experience
  • Analyze website traffic
  • Personalize content

You can disable cookies through your browser settings.

2. How We Use Your Information

We use your information to:

  • Provide access to digital products and services
  • Process payments and transactions
  • Send order confirmations and important updates
  • Improve our website and user experience
  • Provide customer support
  • Send promotional emails (only if you opt-in)

3. Digital Products Policy

Since Softmuvi sells digital products, all purchases are delivered electronically.
We do not collect physical shipping information unless required for specific services.

4. Sharing of Information

We do not sell or rent your personal data.

We may share your data with:

  • Payment processors (for secure transactions)
  • Email marketing tools (for communication)
  • Legal authorities if required by law

5. Data Security

We implement reasonable security measures to protect your data. However:

  • No method of transmission over the internet is 100% secure
  • Users are responsible for maintaining the confidentiality of their account

6. Third-Party Services

Our Platform may contain links or integrations with third-party services.
We are not responsible for their privacy practices.

Users are advised to review their privacy policies separately.

7. User Rights

As a user, you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent for marketing communications

You can contact us for any such requests.

8. Children’s Privacy

Our Platform is not intended for individuals under the age of 18.
We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy at any time without prior notice.
It is your responsibility to review this page periodically.

10. Contact Information

For any questions or concerns regarding this Privacy Policy, you can contact us:

Email: contact@softmuvi.com
Website: softmuvi.com/contact-us/

11. Consent

By using our Platform, you consent to this Privacy Policy and agree to its terms.

This document is an electronic record under the Information Technology Act, 2000 and does not require any physical or digital signature.